How can we help?

When you book service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go.

Kiwi Cleaning services the all of HRM, if you are outside of this area please contact us.

Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services such as cleaning inside the fridge and washing down the walls, and those can be selected on the booking form when you select service.

We bring our own cleaning supplies, but please let us know if you have any special requests and we would be happy to accommodate you if possible.

Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.

Simply go to our booking form and schedule your appointment online.

Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any gift cards you have.

Some discounts are for first time customers only and some are for recurring customers only. In addition, some discounts are only one-time, and will not work for future service. There might be a couple reasons why a specific discount code no longer works. Please get in touch if your have any questions.

In most cases you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.

All of our folks are interviewed and pass a detailed background check. Only about 10% of the people that apply end up working as a Kiwi certified cleaner.

We have three levels of security in place. First off our booking page is protected by extended validation ssl. Secondly our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.

Yes they do. We run a detailed background check on all applicants as the last step in our pre-screening process.

If you’re not content with your cleaning, we will come out and re-clean (within a 7 day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.